Retail Services Specialist operate all shipboard retail activities. They operate and maintain vending and cash collection machines, and operate ship stores afloat. RSs receive, check, store, and inventory merchandise and materials, and they track items entering or leaving the storeroom and report damaged or spoiled goods. They use hand-held scanners to track inventories, and process orders, receipts, inventory adjustments, etc. Retail Services Specialist use financial and inventory software applications, and they receive, monitor, and count funds received from ATM, vending machines, and store operations. They develop marketing strategies for ship stores, and they oversee sales and service operations.
Military Duties Translated:
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.